Total Loss Pro



The frequency of total loss claims continues to rise, now accounting for some 20 percent of collision and liability losses across the auto insurance industry. Yet, far too often, carriers’ total loss operations lack cohesive integrated digital workflows, leading to excessive costs, customer dissatisfaction and poor visibility and oversight.

Enter Total Loss ProTM from Vemark. It’s the one solution you need to transform total loss claims processing from a frustrating black hole to a well-oiled machine, while allowing you to keep up with the rapid pace of change.


Far more efficient workflow with fewer manual touchpoints

Significantly reduced overall LAE/improved combined ratio performance

Higher net returns from salvage vehicle sales

Eliminate need for manual spreadsheet tracking

Single source of data across the organization

Faster settlement for Improved policy holder experience and satisfaction

Higher employee morale from reduced frustration, fewer tedious processes

Increased visibility and transparency and data-driven decision making

Time saving digital integration with vendors

Rapid deployment and fast return on investment


Auto claims that result in a total loss are more complex than vehicle repair claims. Total Loss Pro is a cloud-based solution that improves all stages of this complex salvage vehicle workflow, from FNOL and claim settlement to auction assignment and title management through to real-time reporting and tracking.

Fast settlements


Faster, more accurate processing and quicker payments help ensure customer satisfaction and retention.

Smart vendor integration

Full integration takes the effort out of working with your preferred vendors for shorter cycle times

Best practices


Leverage Vemark’s more than 20 years of industry experience in streamlining workflows.

Transparency and accounability— in real time

Now adjusters and back office can focus on what action is required next with a real-time dashboard.

Solid foundation with global scalabilty


Modern web and mobile user interfaces along with a rock-solid infrastructure offering high-availability, state-of-the-art security and global scalability.

Electronic lien and title management


Integrate with lienholders, DMVs, or third-party ELT vendors to dramatically cut cycle time from acquisition through to vehicle sale.


A large national insurance provider recently implemented Total Loss Pro to consolidate its silos of data into a single system, automate its total loss claims workflow, and to dispose of salvage vehicles using the best methods possible.

The results speak for themselves:

40% fewer touchpoints, saving 1,000 employee hours/month

4.5% increase in vehicle gross return

Reduction in cycle times by an average of 21 days per vehicle

Decreased customer turnover